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At Altamir, we don’t just advise — we partner with organisations to solve complex problems, build ethical frameworks, and deliver meaningful outcomes.

From aged care to government reform, and from AI governance to data strategy, our work helps leaders move with clarity, confidence, and care. These case studies showcase how we’ve supported clients across sectors to adopt intelligent technologies, strengthen governance, and navigate transformation responsibly.

Explore the projects below to see how we turn strategy into action — and innovation into trust.

AI & GOVERNANCE

Data Maturity & Ethics Framework National FMCG Brand

A major FMCG company engaged Altamir to assess its current data environment and prepare for the ethical use of AI in supply chain, manufacturing, and customer analytics. The client had strong operational technology and business data maturity but lacked a structured framework for governance, compliance, and future AI use.

  • Altamir was engaged to design and implement a modern, ethical data governance framework to underpin safe innovation and compliance.

    • Design and implementation of PMO governance structure

    • Establishment of program rhythms, reporting templates, and steering forums

    • Creation of benefits management framework aligned to business cases

    • Facilitation of alignment sessions across policy, digital, and operational leads

    • Internal capability uplift and coaching for future PMO leadership

  • The organisation is now progressing AI initiatives with clear controls, informed risk practices, and greater confidence in the governance of both internal data and external-facing systems. The framework laid the foundation for responsible innovation at scale.

SERVICE DESIGN

Enhancing Aged Care through Data-Driven Sentiment Analysis

A national aged care provider engaged Altamir to explore how client sentiment could be better captured and integrated into service design across their home support and wellbeing programs.

With increasing regulatory pressure and a commitment to consumer-centred care, the organisation sought a way to listen at scale, understand experience gaps, and prioritise strategic service improvements.

  • Altamir led a full discovery, data analysis, and co-design process to uncover deep insights into client experience using historical service records, frontline engagement, and sentiment tools.

    • A lightweight sentiment analysis model trained on service interaction data

    • Structured thematic analysis of pain points, tone, and emotional cues

    • Client interviews and stakeholder validation workshops

    • Service experience opportunity mapping

    • A strategic roadmap for digital integration and long-term capability uplift

  • The provider gained a clearer view of unmet needs across its aged care services and began implementing more human-centred, measurable improvements. Sentiment monitoring was embedded into their continuous improvement model, supporting long-term care excellence.

PROGRAM & PROJECT DELIVERY

Establishing a Transformation PMO for Government Reform

A state government department undertaking a multi-year transformation program required support to bring structure and clarity to its strategic delivery. With multiple workstreams, high public visibility, and sensitive policy reform, the agency needed a central function to coordinate efforts, track benefits, and manage risks.

  • Altamir was engaged to design and stand up a Transformation PMO capable of supporting executive governance, agile delivery, and benefits alignment.

    • Organisation-wide data governance framework and stewardship roles

    • AI use case screening tool and ethics checklist

    • Future-state innovation playbook with risk-based adoption guardrails

    • Executive briefings and capability uplift on AI risk and opportunity

    • Strategy guidance on aligning automation with regulatory compliance

  • The PMO became a trusted, cross-cutting function that enabled visibility, alignment, and strategic delivery across a sensitive, high-profile reform initiative — improving transparency and accelerating impact.

TRANSFORMATION

Mapping a National Digital Ecosystem for Health Sector Transformation

A peak organisation representing health stakeholders across Australia sought support to clarify its digital landscape, identify capability gaps, and define a future vision for federated digital engagement. The complexity of systems, partner networks, and evolving sector expectations created a need for a unifying strategy rooted in real user experience.

  • Altamir led a national discovery and design process, using human-centred design and ecosystem mapping to translate current-state complexity into future-ready strategy.

    • Digital ecosystem mapping across platforms, policies, and member journeys

    • Service blueprints for priority service areas

    • Capability assessment and uplift planning across business and IT

    • Design and facilitation of stakeholder co-creation workshops

    • Strategic roadmap for a 12-month transformation program

  • The client gained a clear, shared understanding of its digital environment, along with practical steps to streamline platforms, build digital capability, and improve member service design across regions.

What we value

At Altamir, we exist to help organisations navigate the complexity, risk, and opportunity of artificial intelligence. We specialise in AI Governance — the policies, frameworks, and ethical structures that make emerging technologies safe, strategic, and sustainable.

We’re a boutique Australian consultancy based in Sydney, partnering with government, healthcare, higher education, not-for-profit, and enterprise clients across the country.

From designing responsible AI strategies to embedding risk frameworks and educating boards, we support organisations that want to innovate — but do it the right way.

Our Purpose

We believe that AI should be designed for people, governed with care, and aligned with purpose. Our work ensures that intelligent systems are not only powerful — but transparent, explainable, fair, and aligned with public trust.

We're here to:

  • Help decision-makers lead AI initiatives with clarity and confidence

  • Equip organisations with frameworks to govern risk, bias, and compliance

  • Bridge the gap between innovation and ethics, policy and product, people and systems

We are independent

No tech vendor bias, no political spin

We are human

we translate emerging technology into trusted outcomes

We are credible

cross-sector experience, real delivery expertise

Want to learn more?

Whether you're exploring AI adoption, looking to strengthen governance, or need support navigating complex transformation — we’re here to help.